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Subject: Streamyx Services Interruption and Network Upgrading [Print This Page]

Author: Jackson Time: 2009-5-8 10:30 Subject: Streamyx Services Interruption and Network Upgrading

Due to recently many players facing the lag issues so we are here to inform all players that streamyx is performing a Network Upgrading in May.

Below is the link to streamyx website:
http://www.streamyx.com.my/whats_new/whats_new.php?id=announcement
http://www.streamyx.com.my/whats_new/whats_new.php?id=article_20090430

Apr. 29, 2009       STREAMYX SERVICE INTERRUPTION IN BANGI & KELANA JAYA
We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Wednesday, 29th April 2009 until 6.00 am, Thursday, 30th April 2009.

Apr. 28, 2009       DISRUPTION OF TM INTERNET CONTACT CENTRE - 100
Telekom Malaysia Berhad (TM) wishes to inform its customers that that our Internet Contact Centre systems at 100 are currently undergoing a number of system changes and enhancements to facilitate the improvement of our contact centre telephony infrastructure capabilities as well as upgrade our systems and processes.

Apr. 21, 2009       BILL DELAY NOTIFICATION FOR MAY 2009
We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Wednesday, 6th May 2009 until 6.00 am, Thursday, 7th May 2009.

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to inform its customers that TM will be performing a network upgrading exercise in Tampin, Negeri Sembilan from 12 until 30 May 2009, between 9.00 p.m until 6.00 a.m. according to the set schedule.

As a result, TM Homeline, Streamyx and data service customers in Tampin may experience some disruption of service during the stipulated period.

The exercise will be conducted at the following areas detailed below:

DATE

LOCATION

12, 13 & 14 MAY 2009
(TUESDAY - THURSDAY)

KG ULU INA, TMN WOON, TMN HOCK LEE,
JLN SEREMBAN BT 11/4

KG KOLAM AIR,TMN SRI BERLIAN,KG TIONG DAN
JLN JALAN SEREMBAN – TAMPIN

TMN TAMPIN,KG BARU TAMPIN

20, 21 &  22 MAY 2009
(WEDNESDAY - FRIDAY)

TMN WOON,TMN RASA SAYANG

KG KOLAM AIR, TMN SRI BERLIAN,
KG TIONG DAN JLN SN/TAMPIN

KG REPAH, LADANG REPAH, KG TAMPIN TENGAH,
JLN GEMAS BATU 1

TMN TAMPIN, KG BARU TAMPIN

TMN BUKIT TAMPIN, TMN INDAH JLN KOLAM AIR,
JLN GEMAS BATU 2

TMN INDAH

25, 26 &  27 MAY 2009
(MONDAY - WEDNESDAY)

TMN GUNUNG MAS, KG REPAH

LADANG REPAH KG TAMPIN TENGAH,
JLN GEMAS BATU 1 DAN 2

TMN BUKIT TAMPIN, TMN INDAH JLN KOLAM AIR

TMN INDAH

16, 17 & 18 MAY 2009
   (SATURDAY - MONDAY)

KG KOLAM AIR, TMN SRI BERLIAN, KG TIONG
DAN JLN SN/TAMPIN

TMN GUNUNG MAS, TMN BAHAGIA, TMN TAMPIN JAYA
KG TAMPIN TENGAH

TMN REPAH BARU, KG CENAGA JLN GEMAS BATU 21/2

TMN INDAH BARU

23 & 24 MAY 2009
(SATURDAY - SUNDAY)

TMN GUNUNG MAS

29 & 30 MAY 2009
(FRIDAY - SATURDAY)

KG ULU INA, TMN WOON, TMN HOCK LEE,
JLN SEREMBAN BT 11/4

We would like to assure you that the service would resume to normal after this period.

TM apologizes for any inconvenience caused whilst the same time, we would like to assure you that we are upgrading our network to enable us to serve you better.
Customers can call our TM Customer Service Unit at 06-765 3232 / 06-765 1162 / 06-765 1524 for any service related problems.

Thank You.

Author: Jackson Time: 2009-5-13 16:16

STREAMYX SERVICE INTERRUPTION IN PUCHONG, BATU & SUBANG JAYA

Dear Valued Customers,

We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Tuesday, 19th May 2009 until 6.00 am, Wednesday, 20th May 2009.

As a result, Streamyx customers in Puchong, Kepong, Segambut, Jalan Kuching, Jalan Ipoh and Subang Jaya may experience a disruption of service during the stipulated period. We would like to assure you that the service would resume to normal after this period.

TM apologizes for any inconvenience caused whilst the same time, we would like to assure you that we are upgrading our network to enable us to serve you better.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Streamyx related problems.

Thank You.

Author: Jackson Time: 2009-5-13 16:17

STREAMYX SERVICE INTERRUPTION

We wish to inform our Streamyx customers that Telekom Malaysia Berhad (TM) will be performing a network upgrading exercise from 11.00 pm, Tuesday, 12th May 2009 until Wednesday, 13th May 2009.

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