Thread
Print

How to resolve MAT issues for Window 8 Users

How to resolve MAT issues for Window 8 Users

How to resolve MAT issues for Window 8 Users





For Window 8 users who are experiencing game issues such as unable to log into MAT, here are some methods that you can try out to resolve this issue:

Method 1:

If your PC has McAfee anti virus installed in it, you'll need to un-install it first in order for the game to function. Then restart your PC to try again.

Method 2:

Make sure you turn of your Window's Auto Update function as this will also affect your game. Once you’ve off the function, restart the PC and try to re-login the game.

Method 3:

If you’re a Nvidia Graphic Card user, please adjust your setting following the below steps:

1. Desktop -> Right Click -> Nvidia Control Panel

2. Manage 3D Settings

3. Program Settings

4. 1. Select a program to customize: Select mat.exe

5. Once you’ve completed the above steps, restart your PC and re-login to the game.

If you've done all these steps and still could not log into the game, do contact our customer service for further assistance.


Customer Service Hotline: +603 8023 8315

-----------------------------------------------------------------------------------------------------------------------------------------

Window 8 用户无法登入MAT2 解决方案

无法登入MAT的Window 8 用户可以跟着以下的步骤解决无法登入游戏的问题。

方案1:McAfee
若您电脑有安装McAfee 防护系统,必须先卸装此防护系统后,重启电脑再次尝试进入游戏。

方案2:Auto Window Update
若您的电脑有先前设置Auto Window Update, 请确定您把此设置关闭后,重启电脑再次尝试进入游戏。

方案3:Nvidia Graphic Card
如果你的电脑是使用Nvidia Graphic Card, 请跟着以下步骤做设定;
1. Desktop --> right click --> Nvidia Control Panel
2. Manage 3D Settings
3. Program Settings
4. 1. Select a program to customise: 选择mat.exe
5. 完成后重启电脑再次尝试进入游戏。

若您完成了以上的步骤后还是登入不到游戏, 请联系我们的客服。


客服热线:+603 8023 8315

------------------------------------------------------------------------------------------------------------------------------------------

Langkah-langkah mengatasi masalah para pengguna Windows 8

Para pengguna windows 8 yang mengalami isu-isu seperti tidak boleh memasuki permainan M.A.T, sila cuba beberapa cara yang dinyatakan di bawah untuk mengatasinya:

Langkah 1:
Jika PC anda menggunakan anti-virus McAfee, hentikan penggunaannya seketika untuk membenarkan permainan M.A.T berfungsi. Restart PC dan relogin MAT sekali lagi.

Langkah 2:
Pastikan anda tidak menutup fungsi "Window's Auto Update" kerana ini juga akan menghalang operasi permainan tersebut. Restart PC dan relogin MAT sekali lagi.

Langkah 3:
Jika anda menggunakan kad grafik Nvidia, sila melaraskan setting anda mengikuti langkah-langkah berikut:

1. Desktop  Right Click  Nvidia Control Panel
2. Manage 3D Settings
3. Program Settings
4. 1. Select a program to customize: Sila Pilih mat.exe
5. Selepas anda mengikuti langkah-langkah yang disebut, sila restart PC anda dan re-login MAT2.

Jika kesemua langkah-langkah di atas telah dicuba tetapi masih gagal memasuki M.A.T, sila hubungi khidmat pelanggan kami untuk bantuan selanjutnya.


Talian Perkhidmatan Pelanggan: +603 8023 8315

Best Regards,
MAT Team

TOP

Thread